Value Your Trade
Monday, May 12, 2008

Consumer Privacy No. 1 At RHC of Durham

When it comes to keeping their private information private, customers at Hendrick Durham Auto Mall have a level of trust and expectation that we will take care of them.


According to Myra Wilson, the dealership's Safeguards Coordinator, one in every eight people is a victim of identity theft. That makes all people -- particularly those car-buyers who are asked to provide what's called "non-public information" to a dealership -- wary of giving out such information.


That also is why the employees at Hendrick Durham Auto Mall take such information very important and comply with a strict and consistently-enforced procedure for protecting that info and keeping it private.


The objective of the dealerhip's "Safeguards" initiative is provide higher quality service and privacy to all customers who visit the dealership by increasing our efforts to properly secure and protect personal customer information that is received during business transactions.


All dealership employees receive regular Safeguards training and testing and are frequently audited to ensure that they remain in compliance with the standards and procedures set forth by dealership management. The sales staff, in fact, received its latest round of training and testing on Monday.


The goal and philosophy at Hendrick Durham Auto Mall is that all dealership personnel give the same level of security to all customers' information that they would give to their own information. Not only is it the law; it also is the right thing to do.


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White Wins Again In RHC-Sponsored Monte Carlo


For the second straight weekend last Friday night, Jason White -- driving a Chevrolet Monte Carlo sponsored by Hendrick Durham Auto Mall -- won the feature race of the Limited Late Model stock car competition at Wake County Speedway.


White, of Siler City, drove the red No. 51 into Victory Lane after winning the 30-lap race. He qualified for the feature by finishing second to Tony Cooper in an earlier, 7-lap heat race. Cooper finished fourth in the feature race.


Working on White's crew was Joe Fitzgerald, who is employed as a service tech at Rick Hendrick Chevrolet of Durham.


Wake County Speedway, located in Garner, is a quarter-mile track with four 17-degree banked turns. Originally built using clay, the track changed to asphalt for the 1987 season.


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Happy Birthday, Odometer


On May 12, 1847, the odometer was invented by Mormon pioneer William Clayton.


Story has it that Clayton originally calculated how many miles he had traveled by counting the revolutions of a rag tied to a spoke of a wagon wheel and then multiplying that count by the wheel's circumference. But he grew weary of that method. So, after consulting with a mathematician named Orson Pratt, he developed a design consisting of a set of wooden cog wheels attached to the hub of a wagon wheel. The mechanism recorded by position the revolutions of the wheel.


Clayton's journal records: "About noon today, Brother Appleton Harmon completed the machinery on the wagon called a 'roadometer' by adding a wheel to revolve once in 10 miles, showing each mile and also each quarter mile we travel, and then casing the whole over so as to secure it from the weather."


The "roadometer" was first used on the morning of May 12, 1847.

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